rbaje's commitment to responsible gaming
Gaming should stay within the bounds of entertainment — not become a source of harm. At rbaje, we place the highest importance on every player's wellbeing and safety.
Gaming is for entertainment, not stress
rbaje believes that online betting and casino gaming is enjoyable only when done consciously and in a controlled manner. Every spin or bet should be a considered choice — not a decision made on impulse.
Our Terms and Conditions clearly state that we do not tolerate gambling addiction under any circumstances. If you feel that your gaming habits are affecting your daily life, relationships, or finances, seeking help at the right time is the wise thing to do.
Our platform has several self-control tools that you can use to set your own pace and limits. Using these tools is not a sign of weakness — it is the mark of a mature and responsible player.
Our commitment
- No one under 21 is allowed to open an account
- Deposit and session limits can be set
- Options for a temporary break and permanent exclusion are available
- Support team helps in Bangla 24/7
- We reach out when suspicious behaviour is identified
- We recommend seeking professional advice when needed
Self-limit setting tools
To maintain full control over your gaming on rbaje, the tools below can be activated at any time from your account settings or through the support team.
Deposit limit
Set a maximum deposit amount per day, week, or month. Lowering a limit takes effect immediately; increasing one is subject to a 24-hour delay.
Deposit controlSession limit
Decide in advance how long you will play in one sitting. When the set time is up, the platform will automatically alert you and end the session.
Time controlLoss limit
Set the maximum amount you are willing to lose within a given period. Once the limit is reached, betting is automatically stopped for that period.
Loss controlReality check
Receive pop-up notifications at regular intervals reminding you how long you have been playing and how much you have won or lost in the session.
Awareness reminderTemporary break
If you want to take a break for a few days, temporarily suspend your account for anywhere from 24 hours to 6 weeks. Playing is not possible until the break period ends.
Temporary breakPermanent self-exclusion
If you want to close your account for a long period or permanently, apply for self-exclusion. Once active, opening a new account in the future is also blocked.
Permanent closureHow to apply for self-exclusion
To set any limit or activate self-exclusion, contact us directly via 24/7 live chat or write to us by email. Our team responds in Bangla and completes the process quickly.
Email: [email protected]
Limit-setting requests are actioned without any questions.
Signs you should not ignore
When gaming starts to go out of control, certain specific signs appear. If any of the following feel familiar, take action now.
Playing beyond your budget
You are betting with money meant for household needs or with borrowed money.
Trying to chase losses
After a loss, you are placing larger bets to try to recover, and this keeps happening.
Playing longer than planned
You intended to play for 1 hour, but hours keep passing.
Restlessness when unable to play
When you cannot play, you feel irritable, restless, or low.
Hiding from family
You are keeping how much you play secret from family or close ones.
Impact on work or studies
Because of gaming, you are losing focus at work or leaving important responsibilities unattended.
If you recognise any of the signs above, remember — it is not your fault and seeking help is nothing to be ashamed of. Our FAQ page has more detailed answers about responsible gaming.
Where to find help
You do not have to carry the problem alone. Support is available through any of the following.
rbaje live chat
Speak directly on live chat, available in Bangla 24 hours a day, 7 days a week. Limit-setting or break requests are processed immediately.
Email Support
Write to [email protected]. Bangla or English — write whichever way you are comfortable. A quick response is guaranteed.
Family and close ones
Talk openly with a trusted family member or friend. Support from someone close often helps before professional help is even needed.
Professional counsellor
Consult a mental health specialist or a behavioural addiction counsellor. This service is available at various government hospitals and private clinics across Bangladesh.
On our About Us page you can learn more about rbaje's values and our commitment to protecting users.
Some basic principles for recreational gaming
To get the most enjoyment from online gaming or betting, a few simple principles are all you need. Keeping the following in mind will ensure gaming always stays controlled:
- Set a specific budget before you play — never spend beyond it.
- Never bet with money whose loss would cause financial hardship at home.
- Avoid making betting decisions when emotional or under the influence of alcohol.
- Set a time limit before you play and stick to it.
- Avoid increasing your bets to chase losses.
- Take breaks occasionally — there is much more to life outside of gaming.
- If you find yourself worrying too much about gaming outcomes, take a rest.
- Make a habit of withdrawing winnings rather than putting them back into bets.
Keep in mind that casino games and slots carry a mathematical house advantage over the long term. No strategy or 'system' can fully overcome this. Play with that reality in mind.
Betting and gaming are never a reliable source of income — think of it as the cost of entertainment, not an investment. Our Privacy Policy shows how securely we store your information, and your behavioural data is used solely for your protection.
Review your gaming history regularly. Your account transaction records make it easy to see how much you spent in the past week or month. This awareness is the foundation of healthy habits.